Shipping & Returns
Select a country or zone to read about our shipping options and approximate transit times. We also offer the option of shipping protection by ShipAid.
USA
Shipping Info
- We ship from California.
- Orders placed by 12:00 ship the same day.
- Tracking numbers are sent by email after shipping.
Shipping Options
- 3-6 days by postal service with tracking.
- 2 days by courier service.
- Shipping rates start at $5.-
- Free shipping above $40.-
- Products with lithium-ion batteries may have more restrictive shipping options.
Returns
If you receive a damaged or defective product, we shall replace it at no cost.
Should you change your mind about your purchase, you may return products within 30 days for a full refund (excluding any shipping charges).
- Limited warranty
- 30-day Returns
- Secure checkout
Canada
Shipping Info
- We ship from California.
- Orders placed by 12:00 ship the same day.
- Tracking numbers are sent by email after shipping.
Shipping Options
- 4-10 days by postal service with tracking.
- Shipping rates start at $12.-
- Products with lithium-ion batteries may have more restrictive shipping options.
Returns
If you receive a damaged or defective product, we shall replace it at no cost.
Should you change your mind about your purchase, you may return products within 30 days for a full refund (excluding any shipping charges).
- Limited warranty
- 30-day Returns
- Secure checkout
Europe & UK
Shipping Info
- We ship from the Netherlands
- Orders placed by 12:00 ship the same day.
- Tracking numbers are sent by email after shipping.
Shipping Options
- 5-12 days by ground service with tracking.
- Shipping rates start at $8-
Returns
If you receive a damaged or defective product, we shall replace it at no cost.
Should you change your mind about your purchase, you may return products within 30 days for a full refund (excluding any shipping charges).
- Limited warranty
- 30-day Returns
- Secure checkout
Singapore
Shipping Info
- We ship from Singapore
- Orders placed by 12:00 ship the same day.
- Tracking numbers are sent by email after shipping.
Shipping Options
- 2-4 days by postal service with NinjaVan.
- 1-2 days by courier service.
- Free shipping on all standard orders.-
- Products with lithium-ion batteries may have more restrictive shipping options.
Returns
If you receive a damaged or defective product, we shall replace it at no cost.
Should you change your mind about your purchase, you may return products within 30 days for a full refund (excluding any shipping charges).
- Limited warranty
- 30-day Returns
- Secure checkout
Malaysia
Shipping Info
- We ship from Singapore
- Orders placed by 12:00 ship the same day.
- Tracking numbers are sent by email after shipping.
Shipping Options
- 4-7 days by postal service with NinjaVan.
- 2-5 days by courier service.
- Shipping rates start at $5.-
- Products with lithium-ion batteries may have more restrictive shipping options.
Returns
If you receive a damaged or defective product, we shall replace it at no cost.
Should you change your mind about your purchase, you may return products within 30 days for a full refund (excluding any shipping charges).
- Limited warranty
- 30-day Returns
- Secure checkout
Indonesia
Shipping Info
- We ship from Singapore
- Orders placed by 12:00 ship the same day.
- Tracking numbers are sent by email after shipping.
Shipping Options
- 4-10 days by Singpost.
- Shipping rates start at $6.-
- Products with lithium-ion batteries may have more restrictive shipping options.
Returns
If you receive a damaged or defective product, we shall replace it at no cost.
Should you change your mind about your purchase, you may return products within 30 days for a full refund (excluding any shipping charges).
- Limited warranty
- 30-day Returns
- Secure checkout
Japan
- We don’t ship to Japan. Please visit our Japanese website using the link below.
Rest of Asia
Shipping Info
- We ship from Singapore
- Orders placed by 12:00 ship the same day.
- Tracking numbers are sent by email after shipping.
Shipping Options
- 4-12 days by postal service with tracking.
- 2-5 days by courier service.
- Shipping rates start at $6.50
- Products with lithium-ion batteries may have more restrictive shipping options.
Returns
If you receive a damaged or defective product, we shall replace it at no cost.
Should you change your mind about your purchase, you may return products within 30 days for a full refund (excluding any shipping charges).
- Limited warranty
- 30-day Returns
- Secure checkout
Israel
Shipping Info
- We ship from Singapore
- Orders placed by 12:00 ship the same day.
- Tracking numbers are sent by email after shipping.
Shipping Options
- 17-35 days by postal service with tracking. (Very Slow)
- 3-6 days by courier service.
- Shipping rates start at $10.00-
- Products with lithium-ion batteries may have more restrictive shipping options.
Returns
If you receive a damaged or defective product, we shall replace it at no cost.
Should you change your mind about your purchase, you may return products within 30 days for a full refund (excluding any shipping charges).
- Limited warranty
- 30-day Returns
- Secure checkout
Middle East
Shipping Info
- We ship from Singapore
- Orders placed by 12:00 ship the same day.
- Tracking numbers are sent by email after shipping.
Shipping Options
- 12-30 days by postal service with tracking. (Very Slow)
- 3-6 days by courier service.
- Shipping rates start at $9.00-
- Products with lithium-ion batteries may have more restrictive shipping options.
Returns
If you receive a damaged or defective product, we shall replace it at no cost.
Should you change your mind about your purchase, you may return products within 30 days for a full refund (excluding any shipping charges).
- Limited warranty
- 30-day Returns
- Secure checkout
Australia
Shipping Info
- We ship from Singapore
- Orders placed by 12:00 ship the same day.
- Tracking numbers are sent by email after shipping.
Shipping Options
- 5-14 days by postal service with tracking.
- 2-5 days by courier service.
- Shipping rates start at $9.-
- Products with lithium-ion batteries may have more restrictive shipping options.
Returns
If you receive a damaged or defective product, we shall replace it at no cost.
Should you change your mind about your purchase, you may return products within 30 days for a full refund (excluding any shipping charges).
- Limited warranty
- 30-day Returns
- Secure checkout
Rest of World
Shipping Info
- We ship from Singapore
- Orders placed by 12:00 ship the same day.
- Tracking numbers are sent by email after shipping.
Shipping Options
- 12-20 days by postal service with tracking.
- 3-8 days by courier service.
- Shipping rates start at $9.50-
- Products with lithium-ion batteries may have more restrictive shipping options.
Returns
If you receive a damaged or defective product, we shall replace it at no cost.
Should you change your mind about your purchase, you may return products within 30 days for a full refund (excluding any shipping charges).
- Limited warranty
- 30-day Returns
- Secure checkout
